About Us

Our Mission

Our mission is to provide the highest level of performance from every team member on every project. We will negotiate every lease as if it were our own. We will seek out every property as if we would be spending our work lives there. We will execute every transaction as if our moral standing hangs in the balance – which it does. Value. Integrity. Responsibility.

Our Vision

Our reputation for first class service, attention to detail, and high achievement makes CRES the most well-respected and sought-after real estate professionals in nation. Clients seek out our team, other agents appreciation working with us on transactions, and our team members enjoy the satisfaction of huge results and constant growth.


Connie Rankin founded Customized Real Estate Services in 2001, after spending nearly 20 years as an Executive Senior Manager with PM Realty Group, the largest third-party management company in the nation. Her comprehensive knowledge of property management, leasing, and construction management gives her an unparalleled ability to recognize value in superbly-managed buildings. Customized Real Estate’s reputation of “Tenant’s Best Advocate”, City of Houston, and the Women’s Business Enterprise Alliance was built on this exceptional combination of experience, integrity and insight.

In 2014, Connie decided to shorten the name from Customized Real Estate Services to CRES + Associates as an acknowledgement of the name recognition that CRES has achieved in the Houston Market. Clients have always called the company CRES. The new name takes advantage of the positive energy in the market place.